Certified Supply Chain ManagerStudy with the Swiss Institute of Management and Innovation
This program is designed to provide you the opportunity to demonstrate your mastery of the body of knowledge relating to the supply chain. It is designed, to combine theory and current industry practice, to provide insight and support for daily decisions. In addition to the in-depth coverage of the standard supply chain tools, strategies, and methodologies, it also covers topics such as Leadership, Theory of Constraints, Lean Six Sigma, and Operational Accounting. A CSCM designation demonstrates that you are both an expert in supply chain theory and a practitioner. It demonstrates your capability to manage and lead a modern supply chain organization.
Perfect Program For:
- Supply chain professionals empowered to make strategic decisions.
- Organizations wanting to improve their competitive edge by providing their executives an holistic supply chain perspective.
- Individuals leading a supply chain transformation within their organizations.
- Top level managers, entrepreneur’s and business consultants.
Course Includes
- 40 classroom hours led by an experienced supply chain management expert.
- Study guide with all slides and exercises.
- 2 hours program review.
- Multiple choice exam (70% minimum pass mark)
About Course
Pre-Requisites
- Bachelor’s degree or 3 years of experience in supply chain management
Delivery Methodology
- Online
Course Language
- English
Workshop & Exam Session Fee
- CHF 2,000
MODULE 1: SUPPLY CHAIN STRATEGY
1. Supply Chain Management Essentials
2. Strategic Planning in the Supply Chain
3. Supply Chain Risk Management
4. Business Processes and Metrics
MODULE 2: LOGISTICS
5. Logistics – Transport in the Supply Chain
6. Logistics – Distribution Networks
7. Logistics – Inventory Management
8. Bullwhip Effect
MODULE 3: TACTICAL PLANNING
9. Introduction to Sales and Operations Planning (S&OP) /
Integrated Business Planning (IBP)
10. Products and Services Management
11. Demand Management
12. Supply Management
13. Consensus, Prioritization and Strategic Planning Integration
MODULE 4: RELATIONSHIPS MANAGEMENT
14. Supply Chain Relationships
15. Customer Relationship Management
16. Supplier Relationship Management
17. Supply Chain Collaboration Tools
MODULE 5: SUPPLY CHAIN OPTIMIZATION
18. Information systems and digital supply chain
19. Lean Six Sigma
20. Theory of Constraints (TOC)
21. Demand-driven supply chain (DDSC) framework
22. Introduction to Demand Driven Material Requirement Planning – DDMRP
MODULE 6: COMPLEMENTARY SKILLS
23. Financial key performance indicators
24. Leadership and change management
25. Introduction to project management
26. Sustainable supply chain management
Module I: Supply chain strategy
Module 1: Supply Chain Management Essentials
-
Supply chain
-
Value chain and Value Network
-
Supply Chain Management Evolution
-
Business processes in the supply chain
-
Push and pull processes
-
Supply chain Flows
Module 2: Strategic Planning in the Supply Chain
-
Supply chain management decision levels
-
Competitive strategy
-
Relationship between responsiveness and cost
-
Strategic fit
-
Models used for strategic planning
Module 3: Supply Chain Risk Management
-
Risk assessment
-
Risk evaluation
-
Preventive risk mitigation strategies
-
Crisis management
Module 4: Business Processes and Metrics
-
The process-oriented organization: BPO
-
Strategic and tactical level supply chain business processes
-
Tactical-operational level supply chain business processes
-
Supply chain metrics
-
Benchmarking
Module II: Logistics
Module 5: Logistics – Transport in the Supply Chain
-
Relationship between logistics and supply chain management
-
Transportation modes
-
International transport: Incoterms
-
Transportation mode selection
-
Transportation risk management
Module 6: Logistics – Distribution Networks
-
Distribution channels and distribution networks
-
Role of facilities in the distribution network
-
Distribution network design
-
Network configuration changes
-
Impact of facilities quantity in the distribution network
-
Qualitative analysis to determine facilities location
-
Quantitative analysis to determine facilities location
-
3PL and 4PL providers
Module 7: Logistics – Inventory Management
- Using inventory to balance demand and supply
- Using inventory to decouple supply chain stages
- Distribution inventory and manufacturing inventory
- Traditional replenishment policies
- Periodic review policy
- Continuous review policy
- Safety inventory
- MRP: Material Requirement Planning
- DDMRP: The evolution of the traditional MRP
Module 8: Bullwhip Effect
- Bullwhip effect and its consequences
- Impact of delays on the bullwhip effect
- Impact of human behavior on the bullwhip effect
- Impact of variability on the bullwhip effect
- Impact of complexity on the bullwhip effect
Module III: Tactical Planning
Module 9: Introduction to Sales and Operations Planning (S&OP) / Integrated Business Planning (IBP)
-
S&OP / IBP Objectives
-
The S&OP cycle
-
S&OP / IBP maturity levels
Module 10: Products and services management
-
Product portfolio based on economic choice
-
Competitive environment analysis – BCG and GE / McKinsey Models
-
Product life cycle
-
Postponement and product personalization
Module 11: Demand Management
-
Demand management process
-
Forecasting Methods
-
Historical data analysis
-
Forecasting using exponential smoothing
-
Forecasting using linear regression
-
Forecasting seasonal demand
-
Forecasting intermittent demand
-
Forecasting using multiple regression
-
Forecasting using Machine Learning
-
Forecasting demand of new products and services
-
Forecast performance
-
Demand shaping
Module 12: Supply Management
-
Aggregate planning strategies
-
Aggregate planning using linear programming
-
Creating an objective Function
-
Identifying constraints
-
Aggregate planning using Excel Solver
Module 13: Consensus, Prioritization and Strategic Planning Integration
-
S&OP executive meeting prerequisites
-
S&OP executive meeting participants
-
Demand prioritization
-
Strategic planning reconciliation
Module IV: Relationships Management
Module 14: Supply Chain Relationships
-
Relationship levels
-
Relationship models
-
Agreements / Contracts
-
Agreements negotiation
-
Relational contracts
-
Relationship obstacles
Module 15: Customer Relationship Management
-
Customer segmentation based on value
-
Operational CRM
-
Analytical CRM
-
Role of CRM in demand planning
Module 16: Supplier Relationship Management
-
Source to Contract Cycle (S2C)
-
Procure to Pay Cycle (P2P)
-
Supplier evaluation
-
Supplier selection by product type
-
Supplier segmentation based on performance and strategic potential
-
Supplier relationship management based on supplier segmentation
-
Outsourcing
Module 17: Supply Chain Collaboration Tools
- Supply chain collaboration tools selection
- “Quick Response” (QR) in the fashion industry
- “Efficient Consumer Response (ECR)” in the Fast Moving Consumer Goods Industry (FMCG)”
- Continuous Replenishment Program (CRP)
- Vendor-Managed Inventory (VMI)
- Collaborative Planning, Forecasting and Replenishment (CPFR)
- Collaboration in the Demand-Driven supply chain.
Module V: Supply Chain Optimization
Module 18: Information Systems and Digital Supply Chain
-
Information systems
-
Data and information value
-
Evolution of supply chain management applications
-
Applications that complement ERP systems
-
Customer relationship management (CRM) applications
-
Supplier Relationship Management (SRM) applications
-
Warehouse Management Systems (WMS) applications
-
Transportation Management Systems (TMS) applications
-
Digital supply chain
-
Big Data Analysis
-
Data Warehouses and Data Lakes
-
Artificial intelligence and Machine Learning
-
Distributed Ledger / Blockchain
-
Internet of things (IoT)
-
Demand Driven MRP (DDMRP) applications
Module 19: Lean Six Sigma
- The seven wastes of Lean
- Five principles of Lean manufacturing
- Impact of Lean on inventory
- Pull inventory replenishment based on Kanban
- Six Sigma quality
- Cost of Poor Quality (COPQ)
- DMAIC and DFSS methodologies
- Lean Six Sigma essential tools
Module 20: Theory of Constraints (TOC)
- Five Focusing Steps
- Drum-Buffer-Rope (DBR)
- Inventory buffers
- Time buffers
- Capacity buffers
- BOM and distribution network buffers
Module 21: Demand-Driven Supply Chain (DDSC) Framework
-
Demand-driven value network
-
DDSC impact on niche markets
-
DDSC’s impact on innovative industries
-
DDSC impact on short life cycle products
-
DDSC impact on high product variety portfolios
-
Make-and-sell supply chains vs Demand-driven supply chains
Module 22: Introduction to Demand Driven Material Requirement Planning – DDMRP
- Traditional MRP in today’s business environment
- Inventory positioning factors
- Decoupled materials explosion
- Dynamic buffer adjustments
- Difference between DDMRP planning and execution
- DDMRP execution alerts
- Comparing reorder point (ROP) replenishment policies with DDMRP
Module VI: Complementary Skills
Module 23: Financial Key Performance Indicators
- Relationship between financial, operational and cost accounting
- SCM Impact on the Financial Statements
- SCM impact on return on assets (ROA)
- SCM impact on required working capital
- EBITDA and OCF
- Cash-to-cash cycle
- Break-even point analysis
- Inventory valuation and cost systems
- Throughput accounting fundamentals
Module 24: Leadership and Change Management
- Supply chain manager skills requirements
- Leadership and management
- Power and empowerment
- Situational leadership styles
- Leading teams/communities
- Team and individual motivation
- Change management
Module 25: Introduction to Project Management
- Projects and their constraints
- Initiation processes
- Planning processes
- Execution Processes
- Monitoring and control processes
- Closing Processes
- Project evaluation
Module 26: Sustainable Supply Chain Management
- The 3 Pillars of Sustainability
- United Nations Sustainable Development Goals • Methods to Trace Natural Resource Use and
- Pollution Over Supply Chains
- Circular economy
- Life cycle assessment (LCA)
- Sustainability and new product design
- Sustainability and procurement
- Sustainability and production
- Sustainability and transportation
ONLINE PROCTORED EXAM
PRACTICE EXAM
- Duration: 60 Mins
- Questions: 50 – Multiple Choice
- Examination: Online From USA
- Passing Criteria: Not Applied
- Schedule: Last Day of Workshop
FINAL EXAM
- Duration: 240 Mins
- Questions: 200 – Multiple Choice
- Examination: Online From USA
- Passing Criteria : 70%
- Schedule: Last Day of Workshop
ASSESSMENT CRITERIA
- SCM Essentials: 5%
- Strategic Planning: 5%
- Risk Management: 2%
- Business Processes
- Metrics: 6%
- Transport: 2%
- Distribution Networks: 5%
- Inventory Management: 6%
- Bullwhip Effect: 2%
- Introduction to SOP
- IBP: 4%
- Product Management: 3%
- Demand Management: 9%
- Supply Management: 3%
- SOP Integration: 2%
- Supply Chain Relationships: 2%
- Customer Relationship: Management: 3%
- Supplier Relationship
- Management: 5%
- Collaboration Tools: 5%
- Digital Supply Chain: 4%
- Lean Six Sigma: 5%
- Theory of Constraints: 3%
- Demand-driven supply chain: 2%
- Demand Driven MRP: 2%
- Financial KPIs: 9%
- Leadership and Change Mgmt: 2%
- Introduction Project Mgmt: 2%
- Sustainability: 2%
Your credentials with the ISCEA make you an industry expert. Therefore, ISCEA requires that all its certification holders participate in continuing education to keep up with ever changing global supply chain body of knowledge and practice. You have invested time and money to obtain the ISCEA Credential. It is up to you to protect your investment by renewing your certification with ISCEA every three (3) years.
This program is integrated within the Master of Logistics and Supply Chain Management program of The Swiss Institute of Management and Innovation.
If you are a student of the Master of Logistics and Supply Chain Management of SIMI Swiss program, you will not have to repeat the coursework and receive a tuition fee waiver exclusively for students of SIMI Swiss worldwide.
Contact us at the SIMI Swiss office nearest to you or submit a inquiry online.
It is practical course. I was able to improve both my skills and knowledge. I recommend it!
